Terms of service

Terms of Service

Effective Date: July 16, 2026

Welcome to Astrap Gadgets Store ("Astrap", "we", "our", or "us"). By accessing or using www.astrap.in, you agree to these Terms of Service. If you do not agree, please do not use our website or purchase our products.

1. Eligibility

By placing an order, you confirm that you are legally capable of entering into a binding agreement under applicable law.

2. Products

We make every effort to display accurate product descriptions, specifications, and images. However, slight variations in color, packaging, or appearance may occur.

3. Pricing

  • All prices are displayed in Indian Rupees (INR).

  • Prices may change without prior notice.

  • We reserve the right to correct any pricing or typographical errors.

4. Order Acceptance

We reserve the right to accept, reject, or cancel any order at our discretion, including in cases of pricing errors, suspected fraud, stock unavailability, or incorrect customer information.

If an order is cancelled after payment, the applicable refund will be processed to the original payment method.

5. Shipping

Orders are generally dispatched on the next business day after confirmation.

Estimated delivery time is 4–7 business days, although deliveries may take 8–10 business days in certain circumstances due to courier or logistical delays.

Tracking details will be shared with customers via WhatsApp after dispatch.

6. Replacement Policy

We do not accept returns.

Replacement is available only within 3 days of delivery if:

  • You receive the wrong product, or

  • The product is defective upon delivery.

To request a replacement:

  • A complete unboxing video from the sealed package is mandatory.

  • The product must be returned in its original condition with all accessories and packaging.

  • Customers must send the product to our address at their own shipping expense.

Replacement requests that do not meet these conditions may be rejected.

7. Customer Responsibilities

Customers agree to:

  • Provide accurate billing and shipping information.

  • Ensure someone is available to receive the order.

  • Use products only for their intended purpose.

  • Not misuse or attempt unauthorized access to our website.

8. Intellectual Property

All content on this website, including text, logos, graphics, images, and other materials, is the property of Astrap Gadgets Store unless otherwise stated. Unauthorized copying, reproduction, or distribution is prohibited.

9. Limitation of Liability

To the maximum extent permitted by law, Astrap Gadgets Store shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

10. Privacy

Your use of this website is also governed by our Privacy Policy.

11. Changes to These Terms

We may update these Terms of Service at any time without prior notice. The updated version will be posted on this page with the revised effective date.

12. Contact Us

For any questions regarding these Terms of Service, please contact us:

Website: www.astrap.in
Email: support.astrap@gmail.com
WhatsApp: +91 9270990654

Physical meetings are available by appointment only. Please contact us on WhatsApp to schedule an appointment.