Astrap Shipping Policy

At Astrap, we aim to provide a smooth, secure, and reliable delivery experience for every customer.

🚚 Shipping & Delivery

Orders are normally delivered within 5–7 business days after dispatch.

Delivery time may vary depending on your location, courier service, weather conditions, holidays, and other unforeseen circumstances.

Orders are dispatched after successful order confirmation and verification.

📦 Order Tracking

Once your order is dispatched, tracking details will be provided to you on WhatsApp.

You can use the tracking details to check your parcel's delivery status.

Please ensure that your registered WhatsApp number is active and reachable.

⏳ Delivery Delays

While we aim to deliver orders within 5–7 business days, occasional delays may occur due to courier-related issues, incorrect address details, weather conditions, public holidays, or circumstances beyond our control.

📍 Address Information

Customers are requested to provide a complete and accurate delivery address, PIN code, and active mobile/WhatsApp number while placing an order.

Astrap is not responsible for delays caused by incorrect or incomplete information provided by the customer.

🔄 Return-to-Origin (RTO)

If an order is returned to Astrap due to an incorrect address, refusal to accept the parcel, customer unavailability, or repeated delivery failures, additional shipping charges may apply if the customer requests reshipping.

📞 Shipping Support

For any shipping, tracking, or delivery-related queries, please contact us:

Email: support@astrap.in

Please mention your Order ID when contacting our support team so we can assist you faster.

Thank you for choosing Astrap! ❤️