Refund policy

Return & Replacement Policy

Effective Date: July 16, 2026

Welcome to Astrap Gadgets Store. Please read our Return & Replacement Policy carefully before placing an order.

No Returns

We do not accept returns for any products once they have been delivered.

3-Day Replacement Policy

We offer replacement only for products that are:

  • Wrong item received, or

  • Defective/Damaged on arrival

Replacement requests must be made within 3 days from the date of delivery.

Replacement Conditions

To be eligible for a replacement:

  • The issue must be reported within 3 days of delivery.

  • An unboxing video showing the sealed package being opened from the beginning is mandatory.

  • The product must be in its original condition with all accessories, manuals, packaging, and invoice.

Requests without a valid unboxing video may be rejected.

Shipping for Replacement

The customer must send the product to our address at their own shipping expense. Shipping charges paid by the customer for sending the product to us are non-refundable.

After inspection and approval, a replacement product will be dispatched.

Replacement Will Not Be Accepted If

Replacement requests will not be accepted for:

  • Physical damage caused after delivery

  • Improper use, mishandling, or accidental damage

  • Normal wear and tear

  • Missing accessories or original packaging

  • Change of mind or personal preference

  • Requests made after the 3-day replacement period

  • Products without a valid unboxing video

Contact Us

If you need assistance regarding a replacement request, please contact us:

Website: www.astrap.in
Email: support.astrap@gmail.com
WhatsApp: +91 9270990654

By placing an order with Astrap Gadgets Store, you acknowledge and agree to this Return & Replacement Policy.