Refund policy
Return & Replacement Policy
Effective Date: July 16, 2026
Welcome to Astrap Gadgets Store. Please read our Return & Replacement Policy carefully before placing an order.
No Returns
We do not accept returns for any products once they have been delivered.
3-Day Replacement Policy
We offer replacement only for products that are:
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Wrong item received, or
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Defective/Damaged on arrival
Replacement requests must be made within 3 days from the date of delivery.
Replacement Conditions
To be eligible for a replacement:
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The issue must be reported within 3 days of delivery.
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An unboxing video showing the sealed package being opened from the beginning is mandatory.
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The product must be in its original condition with all accessories, manuals, packaging, and invoice.
Requests without a valid unboxing video may be rejected.
Shipping for Replacement
The customer must send the product to our address at their own shipping expense. Shipping charges paid by the customer for sending the product to us are non-refundable.
After inspection and approval, a replacement product will be dispatched.
Replacement Will Not Be Accepted If
Replacement requests will not be accepted for:
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Physical damage caused after delivery
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Improper use, mishandling, or accidental damage
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Normal wear and tear
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Missing accessories or original packaging
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Change of mind or personal preference
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Requests made after the 3-day replacement period
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Products without a valid unboxing video
Contact Us
If you need assistance regarding a replacement request, please contact us:
Website: www.astrap.in
Email: support.astrap@gmail.com
WhatsApp: +91 9270990654
By placing an order with Astrap Gadgets Store, you acknowledge and agree to this Return & Replacement Policy.